Privacy policy

This Privacy Policy applies to the processing of personal data that Waste2H2 Project, hereinafter RESPONSIBLE, carries out as the Controller thereof, in relation to the data that users provide as a consequence of contracting the products sold by RESPONSIBLE, or collected in any of the sections of the website.

The CONTROLLER reserves the right to modify this Policy in order to adapt it to legislative developments, jurisprudential criteria, sector practices, or interests of the entity. Any modification to it will be announced in advance, so that you have perfect knowledge of its content.

1.- Responsible for the treatment.

The person responsible for the processing of your personal data is:

  • RESPONSIBLE: Waste2H2 Project
  • CIF: G01241876
  • ADDRESS: arque Tecnológico de Álava, Albert Einstein 48 - 01510 VITORIA-GASTEIZ
  • PHONE: 945 29 71 08
  • EMAIL: info@waste2-h2.eu
  • COMMERCIAL REGISTRATION: F-59

2.- Treatment purposes.

Your personal data will only be used for the following purposes:

  • Manage complete access and correct use of the website.
  • To communicate with you in response to your requests for quotes, comments and questions that you ask us through the Services or the contact forms on our website.
  • Manage, administer and invoice the purchase and sale of the selected products.
  • Commercial Communications (Offer Bulletin): We may use your data to contact you, both electronically and non-electronically, to conduct surveys, obtain your opinion about the contracted product or service provided and, occasionally, send you offers or promotions related to our services. You can revoke the receipt of these notifications at any time using the mechanism implemented for this purpose, or by sending a letter with the subject "Unsubscribe" to info@waste2-h2.eu

We will not process your personal data for any other purpose beyond those described above unless it is imposed by law or there is a judicial requirement.

The personal data necessary to manage access and/or registration to our website and the purchase of products will be kept and processed while the contractual relationship is maintained, including possible returns, complaints or claims associated with the purchase of the particular product or service. as well as compliance with the legally established deadlines.

We will process the data provided to send the offers/newsletter until you unsubscribe or cancel your subscription.

All this, without prejudice to the possibility of exercising your right of deletion, limitation, etc. in which case RESPONSIBLE will block your data for as long as its legal obligations persist.

 

3.- Legitimation of the treatment

The legal basis for the processing of data is the legitimization by consent of the interested party for the purposes described above, which will be requested at the time:

  • Before proceeding to process your data.
  • To proceed to register as a user.
  • To proceed with the contracting of the products of the CONTROLLER.

The requests for information that you send us, as well as the eventual contracting of the CONTROLLER´s products, require that the interested party voluntarily provide us with the necessary data to be able to assist you or provide you with the Services. The obligation or need to provide us with this data will be indicated with an asterisk (*) in the forms or sections corresponding to each service.

However, the interested party may freely refuse to provide us with this data or, subsequently, revoke the consent previously granted to process their data, although this refusal will imply the impossibility of us being able to respond to their request or provide the service.

The CONTROLLER understands that, by providing us with this data, the interested party expressly declares, accepts and consents to its processing for the purposes described above.

Likewise, we may process your data based on the legitimate interest of the CONTROLLER in maintaining and retaining the loyalty of its clients and/or users and better meet their expectations or previously expressed interests, e.g.: improve services and products, guarantee security, prevent fraud, manage requests, queries or complaints, offer own products and services similar to those contracted, inform about promotions, etc.

Of course, you can at any time express your opposition to the use of your data for the purpose of commercial prospecting, without affecting the execution of the contract you have signed.

4.- Data communication

The CONTROLLER may transfer your personal data to banking entities, technical services regarding product guarantees or transport companies in order to be able to send the product to the address you have provided to us. The CONTROLLER will not transfer your personal data to other third parties unless we are legally obliged to do so or you have expressly authorized us to do so.

5.- Rights of interested parties.

Any person has the right to obtain confirmation as to whether the CONTROLLER processes personal data that concerns them or not. In this way, we also ensure that the information is accurate and truthful.

  • Right of access: allows the interested party to know and obtain information about their personal data undergoing processing.
  • Right to rectification: allows you to correct errors, modify data that turns out to be inaccurate or incomplete and guarantee the certainty of the information being processed.
  • Right of deletion: allows you to request the deletion of the data being processed.
  • Right to object: right of the interested party to not have the processing of his or her personal data carried out or to stop processing it.
  • Limitation of processing: In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.
  • Data portability: interested parties may request to receive the data that concerns them and that they have provided to us or that, whenever technically possible, we send it to another data controller of their choice, in a structured format of common use and mechanical reading.
  • Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

Likewise, the interested party has the right to withdraw the consent given at any time, without affecting the legality of the treatment based on the consent given at the time of providing us with their data.

If you wish to exercise any of the rights set forth, please send us a letter with all your information, including ID, to: arco Tecnológico de Álava, Albert Einstein 48, 01510 VITORIA-GASTEIZ, or send us an e-mail to info@waste2- h2.eu

The CONTROLLER also informs you of your right to file a claim with the Spanish Data Protection Agency (www.agpd.es).

 

Security measures.

Finally, it is reported that the CONTROLLER will adopt appropriate technical and organizational measures in its information system, complying with the principle of proactive responsibility, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or Unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of variable probability and severity associated with each of the treatments.

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